DataSoftTech
Data Soft Tech Ludhiana
Data Soft Tech Ludhiana

Cancellation/Refund Policy

Data Soft Tech believes in helping its customers as far as possible, and has therefore a considerate cancellation policy.
  • Data Soft Tech undertakes all projects under the purview of Milestones that dictate the direction / road-map followed by the project.
  • All Web Design/ Development/ Applications are carried out and accepted upon a complete analysis and creation of a complete scope document, in order to make sure that teams have complete understanding of the work needed to be done, elimination possibilities of a project cancellation / reversal / dispute
  • Since Data Soft Tech and the Clientele realize that there is work involved in achieving every milestone of the project and completion of every module, a refund would not be possible for the work already completed.
  • Data Soft Tech makes sure that in case of a project termination on a mutual basis, the client has control of all the work done till that date and the money, if paid for further development, is returned.
  • Data Soft Tech also respects a decision made by a client to works with a different provider within 48 hours of the project initiation. In such a scenario Data Soft Tech would refund the amount for the project that has been paid till date.
  • No cancellations are entertained for those Services that the Data Soft Tech marketing team has offered on special occasions. These are limited occasion offers and therefore cancellations are not possible.
  • If the consumer wants to cancel any project, the request should be given in writing to Data Soft Tech with an authorized signature. If for any reason, project is cancelled before completion, Data Soft Tech will send an invoice of 50% of the original agreed upon amount.
Quotation
Any quotation of service will be valid for 30 days from the date issued. Any features or services not included in the original quote will be subject to extra charges.
Limitation of Liability
Data Soft Tech will not be held liable for any indirect, special, or consequential damages or any loss of profits or revenue which may arise in connection with any of the projects we develop. We reserve the right to stop or delay any project for any reason without liability. Data Soft Tech will notify the client of any changes in the project development status and make appropriate arrangements without any delay. If the project is stopped as a result of actions taken by Data Soft Tech, a refund will be given to the client minus any billable hours. Data Soft Tech will not be held responsible for any issues, damage, email problems, Web site hacks or attempts, or downtime which results from the use of an outside hosting company, internet service provider, domain name registrar, or any other outside agency. Outside services are considered independent to those offered by Data Soft Tech
Project Contents
Any digital or non-digital materials supplied to Data Soft Tech by the client for the purpose of project development must be either owned by the client or the client must have been given copyright permission for publication. Data Soft Tech will not be held responsible for any copyright infringements found on these materials. Any materials supplied to Data Soft Tech will not be shared with any other party. All original files (PSD, FLA, etc.) remain the property of the creator and will not be shared.
Web Site Content
The client is responsible for providing all textual content to be used on any given Web page. If requested, Data Soft Tech can supply the textual content for an additional charge based on the amount of content required. All textual content supplied by the consumer WILL NOT be checked for spelling or grammar errors. It is the responsibility of the client to ensure no such errors exist and Data Soft Tech will not be held responsible for such errors. If requested, Data Soft Tech will offer a proofreading/rewriting service for an additional charge.
Suspension in Project Development
If for any reason, consumer wants to suspend project development, a request must be made in writing to Data Soft Tech with an authorized signature. No delay can exceed a 30 day period. Any project delay lasting longer than 30 days will be considered cancel by Data Soft Tech unless the request to restart the project is given in writing between the involved parties before the end of the 30 days. If this happens, Data Soft Tech will send an invoice to consumer of 50% of the original agreed upon amount. Data Soft Tech. reserves the right to change or update this policy, our services, or our prices without liability. If you have any questions regarding our Web design policy, please contact Data Soft Tech by phone at 9888497417, or by email at info@dstindia.com
 
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